JayRay understands the credit union system and the international operating principles that guide the movement. We help credit unions best serve their members by reaching the goals set by their boards of directors. To experience a fresh perspective and tips on living the "credit union difference," check out our blog.
Hi Lori... More
I recently came across your blog and have been reading along... More
As a long time BECU customer, I love the convenience of being able to draw out money at the ATMs of other Credit Unions with no fee and no penalty... More
Great conversation... More
Brent, I was just reading about the four “new” Ps of marketing, which better represent the online generation of marketing... More
Dec. 31, 2008 at 11:57am
Posted by Kacie McKinney in Choose the Right Target Audience, Strategic Communications, Talking to Members
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Don’t worry, you aren’t the only one left wondering whether your next move is to Tweet, Digg, StumbleUpon or comment.
Maybe you don’t even know what I’m talking about…but your peers are here to help.
Read moreDec. 24, 2008 at 1:59pm
Posted by Guest Blogger in New Members, Strategic Communications, Talking to Members
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How do you get people to come into your branch when they can easily do their banking online?
Read moreDec. 17, 2008 at 1:30pm
Posted by Guest Blogger in Differentiation is Key, Strategic Communications, What We're Up To
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What does a jewelry store ad have to do with credit unions? Read on and I'll explain.
Read moreDec. 3, 2008 at 10:04am
Posted by Kurt Jacobson in The Power of Creativity
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When do you set the standards aside and create a special look? Brand recognition increases when your ads look alike. But the effectiveness of any single ad increases when it uses every trick.
Read moreNov. 13, 2008 at 11:21am
Posted by Guest Blogger in Differentiation is Key, The Power of Creativity
Comments (1)

The bank ad I saw the other day went something like this: “We’re strong, safe and secure.”
It should have added “… we’re extremely dull, boring and incredibly serious.”
Read moreNov. 3, 2008 at 4:01pm
Posted by Kacie McKinney in Differentiation is Key, Special Events, The Power of Creativity
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“What if…”
The start to a question that could lead to an exciting and brilliant marketing and public relations campaign and endless possibilities…if you let it.
Read moreOct. 16, 2008 at 1:16pm
Posted by Kacie McKinney in Choose the Right Target Audience, Differentiation is Key
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What do organic carrots, Macs and The Flaming Lips have in common with credit unions?
Well, a lot actually.
Read moreSep. 23, 2008 at 4:50pm
Posted by Melina Young in Strategic Communications, Talking to Members
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YES CU Blog’s newest post has a link to a survey conducted by Coinstar (and posted on CUNA’s Web site) on what consumers want from their financial institution.
The survey shows people would like their financial institution’s branches to look like today’s coffee shops and retail stores, and most are happier standing in line at their financial institution than they are waiting at the post office. (Agreed. Watching the dust gather while facing the line in snail mail land is definitely one of the last places I want to be).
Read moreSep. 9, 2008 at 5:13pm
Posted by Jamie Chase in Choose the Right Target Audience, Strategic Communications, Talking to Members
Comments (1)

Sensational theory alert: A single press release acts like an advertisement in the phone book in the age of Google. Why? Consumers aren’t using the Yellow Pages like they used to. They are Google-ing.
Consumers use Google to find:
Read moreSep. 4, 2008 at 11:14am
Posted by Kurt Jacobson in Differentiation is Key
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Referring to a topic I touched on in my post Bad Times Marketing, I have found some additional support to share with you.
Organizations around the world successfully copy credit union’s principles that many of us seem to have forgotten – like making money by doing good. Let’s call it social marketing.
You may be asking yourself,
Read morePlenty more in the Archives